Shipping & Refund/Return Policy – Joyzo Toys

1. Delivery Timeline

Estimated delivery time: 2–10 business working days, depending on your location.

Orders are processed within 1–2 business days of confirmation and payment.

Note: Delivery may be delayed due to courier issues, festival seasons, weather conditions, or other unforeseen circumstances.

2. Shipping Charges

Delivery charges, if any, will be calculated at checkout.

We occasionally offer free delivery promotions — check the website for details.

3. Order Tracking

Once your order is shipped, a tracking number will be provided via email or WhatsApp.

You can use this number to track your order with the courier partner.

4. Shipping Locations

We deliver across India.

Currently, we do not ship internationally.

5. Refund & Return Policy

Returns or refunds are accepted only for damaged or incorrect products.

Customers must record an uncut opening video of the parcel when received.

Please contact us within 24 hours of delivery to initiate a return.

Refunds will be processed within 48 hours after we receive and verify the returned product.

6. Customer Responsibility

Ensure the delivery address, contact number, and other details are correct at checkout.

Joyzo Toys is not responsible for delays caused by incorrect addresses or unavailability at the delivery location.

7. Contact Us

For any shipping or refund-related queries, please reach out to us at:

Email id:joyzotoys@gmail.com

Ph number:7010927066